Solution

From Data
to Action

We monitor key data from your network, from production to your customers. We monitor these metrics, continuously diagnose each technical component, and manage your facilities according to your specifications. Our goal: to support and ensure the energy and financial performance of your infrastructure.

Alert Monitoring High Severity

Abnormally high return temperature

Substation · Residential Area · Northern Network

Probable cause

Control valve stuck in manual mode after maintenance

  1. Open alert, linked to the substation record
  2. Comment from the operations team, scheduled maintenance
  3. Valve reset to automatic mode; alert resolved

200 GWh+

Covered by our infrastructure

20 %

Reduction in losses

40k +

Connected consumers

A malfunction should not be discovered at your customers' sites.

In many systems, a malfunction is still only discovered on the day a customer runs out of heat or hot water. More gradual problems go unnoticed for even longer: a return line that’s rising, a valve left in manual mode, a pump operating far from its optimal efficiency point. No alarm goes off, and yet each of these issues results in losses—whether in the form of electricity used for pumping or the need to supplement with fossil fuels.

Your grid must simultaneously increase its share of renewable and recovered energy while remaining competitive enough to encourage homeowners to connect to it. Making better use of existing infrastructure serves both of these goals. Less energy produced for the same service means fewer emissions.

"A dashboard isn't enough. What matters is that the data leads to action."
Maël Perret, co-founder and CEO of Dyneo

Collect, monitor, analyze, manage

Dyneo isn't just another monitoring system. It's the layer of intelligence above your control systems. Each step builds on the previous one, and you decide how far we go.

What we follow, without replacing anything: Production and StorageDistribution NetworkSubstationsConnected buildings + one local weather station per network

01 · Dive · Easy Integration

We integrate with what's already in place, without replacing what's already working

We install a power supply and a gateway in the control panel of each boiler room, then set up data exchange with the existing PLC. Data from production and the substations is transmitted without affecting your control system.

We add one weather data point per network. Without it, an increase in consumption due to cold weather cannot be distinguished from a measurement error. The portal then goes live with enriched data starting on the first day of operation.

What We Expect From You

Access to the control panel, the brand of your PLCs, and assistance from your automation engineer to enable data exchange. A boiler room without automated controls or metering has no data to send us: we’ll let you know this before the demonstration.

The Gateway, in Practice

Installation
In the existing table
Automata
Siemens, Samson, Saia, Sauter, and other PLCs on the market
Transmission
Via 4G, independent of your computer network
Loss of connection
Local storage, transmission back to the network
Security
End-to-end encryption, hosted in Switzerland

02 · Decode · Data Quality

A single set of figures, from operations to the invoice

Raw data comes with its flaws: a transmission gap suddenly resolved, a frozen counter, an outlier, or sensors installed in reverse. We collect, clean, and validate it before using it, and we indicate for each value whether it is measured or estimated.

This is what makes the diagnosis reliable, since a deviation does not indicate anything about incorrect data. For a utility that bills customers directly, this is also a revenue issue: the consumption portion of a bill is based entirely on the energy measured at the substation.

Energy delivered per day; a substation over the course of a month

Raw dataVerified data
MeasuredEstimated and reportedMeter reading locked, alert sent

03 · Drive · Ensuring Performance

Identify the failure or deviation before it affects your customers

Drive continuously monitors the status of each technical entity and automatically and centrally reports failures, deviations, and performance losses. Each alert identifies the problem, the substation, its criticality, and a probable cause, and then keeps a log of the actions taken until the issue is resolved.

The network

A map of geolocated substations, color-coded by status. Six metrics for the time period of your choice, and distribution losses converted into a monetary amount based on your energy price.

  • Peak load
  • Load factor
  • Losses
  • Simultaneity
  • Renewable portion
  • Carbon intensity

Substations

The substations are classified according to their contribution to the system's return temperature. For each one, the heat exchanger readings are recorded every ten minutes on both the primary and secondary sides, the heating profile is verified, and each domestic hot water cycle is visible.

Production

The actual heating curve compared to the setpoint, the hourly load of each generator, the fossil fuel top-up, and the status of the storage. For biomass, predictive models help plan wood deliveries and anticipate silo levels.

04 · Delta · Enhanced Performance

You stay in control. The AI handles the monitoring and calculations.

Dyneo's performance engine constantly recalculates what an operations team doesn't have time to calculate every hour of the season. The controls are activated lever by lever, and only on the ones you choose.

What the engine takes into account

  • The Weather Forecast
  • Projected Demand
  • Storage Status
  • Energy Prices
  • The Production Mix

Performance Engine

Continuous recalculation

What it offers your PLCs

  • The Starting Instructions
  • Storage Costs

What Management Does Today

Peak Clipping

Preheat before peak demand and temporarily lower the setpoints of the substations with the highest demand, taking advantage of the buildings' thermal inertia.

A Strong Start

The flow temperature follows the projected demand over the course of the day to minimize heat loss.

Power Demand at a Power Plant on a Heating Day

Tip0 h6 h12 h18 h24 h
Without controlWith peak shaving: preheating before the peak, setpoints lowered during

What's Left at Your Place

Dyneo integrates with your existing system.
For you, everything continues to work just as before.

Your PLCs

They maintain their programs and guidelines.
We read them, and we suggest a limited, risk-free shift.

Your meters

No replacements, regardless of brand or age.

Your supervision

While your monitoring system continues to track your facilities, Dyneo lets you take action.

The Decision

We evaluate and make recommendations.
Your team makes the final decision.

For local governments and their operators

You operate on a contract basis

You need to make the most of your budget and technical teams, often across multiple networks at the same time. Dyneo provides you with a centralized view of all your networks—from production to the end customer—and reliable data to bill and support your customers.

You operate under a delegation agreement

The community expects high-performance infrastructure, precise monitoring, and greater transparency for customers. Dyneo implements continuous monitoring and diagnostics that demonstrate this throughout the duration of the contract. This allows you to ensure transparent and continuous monitoring in the event of a change in the service provider.

Reveal · Secure Access

What about your customers?

As of January 1, 2027, subscribers and end users must be able to access usage data related to their subscription free of charge. The Directive (EU) 2023/1791 on energy efficiency (EED / DEE) strengthens the requirements for heating and cooling networks (notably through Article 26 and its annexes).

Explore the Customer Portal

Your Questions About the Solution

Should we replace our automated systems or our monitoring system?+

No. The gateway supports common PLC and meter protocols, and your monitoring system will continue to function. We'll confirm the make and model of your PLCs with you before the demonstration.

Should we open up our computer network?+

No. The gateway transmits data over 4G, regardless of your computer network. If the connection is lost, it stores the measurements locally and resends them once the network is restored.

How long will it take to see our data?+

The portal launches with enriched data from the very first day of operation. The time required for integration depends primarily on the number of boiler rooms and the availability of your automation specialist.

Where is our data stored?+

In Switzerland. The platform is developed in Carouge and hosted in Switzerland, and data is encrypted end-to-end between the gateway and the platform.